Volunteer Nationally Coordinated Criminal History Check (NCCHC)
AIS International is an accredited body with the Australian Criminal Intelligence Commission (ACIC) to deliver Volunteer Nationally Coordinated Criminal History Checks to appropriate organisations such as NFP’s.
Why Are Volunteer Nationally Coordinated Criminal History Checks Important?
Volunteers often work with vulnerable populations, such as children, the elderly, at-risk individuals, and people with disabilities. To ensure their safety, many organisations require volunteers to undergo a Nationally Coordinated Criminal History Check before starting their role. This background screening helps assess the volunteer’s suitability and fosters trust within the community.
AIS do not conduct Checks for the National Disability Insurance Scheme (NDIS) related positions, these are conducted by the relevant State / Territory Government Bodies
What Does a Nationally Coordinated Criminal History Check Include?



Pending and
Finalised Charges
Coverage
Across Australia
Spent
Convictions Scheme
Reveals both pending charges and court outcomes from national police databases.
The check draws data from all states and territories.
Some older convictions may not appear if they meet the criteria of the spent convictions scheme, meaning no offences have occurred for 10 years after the conviction.
Who Needs a Volunteer NCCHC?
Not all volunteer roles require a police check. However, any position involving vulnerable groups will likely need this screening. Organisations like aged care facilities, schools, healthcare providers, and charities often list it as a mandatory requirement in their volunteer advertisements.
Examples of roles that may need a police check:
- Aged care workers
- Childcare assistants
- Drivers for community programs
- Finance and administrative volunteers
- Health and public service roles
Are Volunteer Nationally Coordinated Criminal History Checks Free or Discounted?
While the same background information is provided for both employee and volunteer checks, volunteer checks are usually offered at a discounted rate. Some organisations even cover the cost to support their volunteers.
Key Points to Note:
- State-specific discounts: For example, South Australia offers free checks for volunteers working with vulnerable groups through an authorised volunteer program.
- Check with your organisation: Ask whether the organisation will pay for your check or if you need to arrange payment yourself.

Why Choose AIS International for Your Volunteer NCCHC?
- Fast Results: Quick processing times to help you start volunteering without delay.
- National Coverage: We access police records from all Australian states and territories.
- Simple Online Process: No need to mail forms or visit an office—everything is handled digitally.
With criminal history checks now a common requirement for most volunteers, AIS can save your organisation time and money by speeding up and automating the entire process.
When volunteers complete their criminal history checks through AIS, you gain real-time visibility into their progress via our secure platform. This eliminates the hassle of waiting for updates from volunteers and ensures full transparency. Plus, our direct-to-portal delivery guarantees that results are secure and unaltered, giving you peace of mind every step of the way.
Make compliance effortless—trust AIS to manage your volunteer criminal history checks efficiently and securely.

Validity and Renewal of Nationally Coordinated Criminal History Checks
NCCHC checks are point-in-time reports, meaning they reflect the person’s criminal history up to the date the check is issued. While there’s no national expiry standard, most organizations prefer checks that are less than three months old. Some volunteer programs may require you to renew your criminal history check annually.
How to Apply for Your Volunteer NCCHC
- Complete the Online Form: Fill in your details securely on our website.
- Upload Required Documents: Provide identification documents as per the guidelines.
- Submit Your Application: We process applications quickly, approximately 70% of all NCCHCs are processed and returned within 24 hours, the remaining 30% may take longer than 10 days.

Need a Volunteer NCCHC for Your Organisation?
Supporting your volunteers by covering the cost of their police checks is a great way to show appreciation. AIS International offers tailored solutions for organisations to manage bulk police checks efficiently.
Whether you’re applying for yourself or organising checks for volunteers, AIS International makes the process smooth and straightforward. Start your Volunteer Police Check today and join the thousands of volunteers making a difference in their communities.
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