Volunteering plays an integral part in building stronger, safer communities. Whether it’s assisting in aged care, supporting children’s programs, or working with at-risk groups, the work volunteers do is essential. However, the safety of these vulnerable populations is paramount, which is why volunteer police checks are often required before starting any volunteer role. In this comprehensive guide, we’ll explore everything you need to know about volunteer police checks, from what they involve to who needs them and how to apply.
What Is a Volunteer Police Check?
A volunteer police check is an official background screening conducted to assess a person’s suitability for volunteer roles, especially those involving vulnerable populations. This type of check is commonly known as a Nationally Coordinated Criminal History Check, which compiles information from police records across all states and territories in Australia.
Key Insights:
- These checks reveal both pending charges and finalised court outcomes.
- They include a comprehensive look at the individual’s criminal history, except for certain cases covered by the spent convictions scheme, where older offences may not be disclosed.
Why Are Volunteer Police Checks Important?
Ensuring the safety of individuals, especially vulnerable ones, is vital for the trust and effectiveness of volunteer programs. Volunteer police checks help protect these groups by ensuring that those in volunteer roles have been vetted for any relevant past criminal behavior that could pose a risk.
Working with Vulnerable Populations
Vulnerable populations include:
- Children: Roles in schools, daycare centers, and sports programs often require checks.
- Elderly: Volunteer work in aged care facilities and community support services.
- At-risk individuals: Those volunteering in public health, social work, or charity organisations may require screening.
- People with disabilities: Support work or assistance for disabled individuals in various settings.

What Does a Volunteer Police Check Include?
A volunteer police check is comprehensive and includes:
- Pending charges: Any current, unresolved charges the individual is facing.
- Finalised court outcomes: The results of past court cases, including convictions.
- Spent Convictions Scheme: Certain convictions are not disclosed if the individual has had no further offences after 10 years.
Note: The spent convictions scheme is designed to give individuals a second chance by excluding old, minor offences from their record under specific circumstances.
Who Needs a Volunteer Police Check?
Not all volunteer roles require a police check, but it is mandatory for any position involving vulnerable individuals or sensitive roles. This requirement is often dictated by:
- State and Territory Legislation: Each region may have different rules regarding mandatory checks.
- Organisational Policies: Some organisations implement their own policies for ensuring volunteer suitability.
Examples of Roles Requiring a Police Check:
- Aged Care Assistance: Volunteers helping in senior living facilities.
- Childcare Services: Helpers in schools, camps, and children’s programs.
- Public Health and Social Work: Roles involving direct support for at-risk individuals.
- Administrative and Finance Positions: Especially those that handle sensitive information or funds.
- Driving Roles: Volunteer drivers transporting people to medical appointments or social events.
Are Volunteer Police Checks Free or Discounted?
One of the most commonly asked questions is, “Are volunteer police checks free?” The answer varies depending on the state and the organisation. While the content and outcome of a volunteer police check and an employee check are the same, the costs can differ significantly.
Discounts and Cost-Covering:
- State-Specific Discounts: Some states offer free or discounted checks for volunteers working with registered organizations. For instance, South Australia provides free checks for volunteers if the organisation has a Volunteer Organisation Authorisation Number.
- Organisations Covering Costs: Many charities and non-profits pay for their volunteers’ police checks to encourage more individuals to join their programs.
Validity and Renewal: How Long Is a Volunteer Police Check Valid?
A volunteer police check is considered a “point-in-time” check, meaning it reflects the individual’s criminal history as of the date it was completed. While there is no standard expiration date, most organisations prefer a check that is less than three months old. Regular renewals may be requested, especially if the volunteer is continuing their role over several years.
How to Apply for a Volunteer Police Check
Applying for a volunteer police check is straightforward, especially with online services like AIS International. Here’s how you can get started:
Step-by-Step Process:
- Visit the Website: Go to the AIS International volunteer police check page.
- Fill Out the Online Form: Enter your personal details securely.
- Upload Required Documents: Provide valid ID documentation as outlined in the application guidelines.
- Submit Your Application: Once your details are verified, the application is processed.
- Receive Your Results: Results are usually returned within 1–2 business days.
Volunteer Police Checks by State
Each Australian state and territory has specific requirements when it comes to volunteer police checks. Below is a brief overview:
New South Wales (NSW)
- Mandatory for vulnerable roles.
- Often required for working with children checks.
Victoria (VIC)
- Checks are mandatory for any role involving direct contact with children and the elderly.
- Volunteers in public-facing roles often require these checks.
South Australia (SA)
- Free checks available for authorised volunteer organisations.
- Required for roles in government-funded aged care.
Queensland (QLD)
- A Blue Card is needed for anyone working with children, which includes a police check component.
- Other vulnerable roles may need a standard police check.
Western Australia (WA)
- Similar requirements apply, with a focus on checks for volunteers in child-related work.
Tips for Organisations: Supporting Volunteers with Police Checks
Organisations that rely on volunteers can take proactive steps to make the process easier and more inviting:
- Cover the Cost: Covering the cost of police checks shows appreciation and reduces barriers for potential volunteers.
- Clear Communication: Be transparent about the need for checks and explain the process in volunteer recruitment materials.
- Provide Assistance: Guide new volunteers through the application process, either through workshops or by offering digital resources.
Why Choose AIS International for Your Volunteer Police Check?
AIS International offers a seamless, secure, and fast process for obtaining volunteer police checks. Our online system ensures that applications are processed quickly and efficiently, with results delivered promptly. Here’s why AIS International stands out:
- User-Friendly Platform: Easy-to-use online forms and document submission.
- Fast Processing Times: Most results are returned within 1–2 business days.
- Reliable National Coverage: Access to police records from all Australian states and territories.
- Secure Transactions: Ensuring that your personal data is protected throughout the process.
Conclusion: The Importance of Volunteer Police Checks
A volunteer police check is a small but crucial step in creating safe, trustworthy environments for vulnerable individuals. Whether you’re a volunteer or an organisation managing volunteers, ensuring compliance with screening requirements benefits everyone. By using services like those provided by AIS International, you can make the process smoother, quicker, and more accessible.
Ready to get started? Visit AIS International’s volunteer police check page to apply and contribute to safer communities today.





