Nationally Coordinated Criminal History Check

Fast turnaround, full compliance, and trusted results.

What is an NCCHC?

An NCCHC (formerly National Police Check pre-2025) is an official (pre-employment) background check accredited by the Australian Criminal Intelligence Commission (ACIC). 

It discloses a person’s disclosable criminal (police) record history, court outcomes and pending charges across all Australian States and Territories.

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Benefits of an NCCHC

  • Recognised and accepted Australia-wide
  • Ensures compliance with screening requirements of employees, volunteers, contractors and student placements
  • Protects clients and the public, especially vulnerable people
  • Protects your organisation’s people, resources and reputation
  • Fast turnaround with electronic delivery
  • Ensures compliance with requirements of ISO 9001:2015 Quality Management System accreditation 
  • Enables risk assessment and suitability of candidate for role, especially sensitive positions of trust or security
  • Ensures compliance with legislative requirements where NCCHC are mandatory, especially in government-approved roles

The Process

Who Is This For?

This NCCHC is required by:

  • Individual candidates needing fast, accredited police clearance
  • Employers screening candidates for employee, volunteer, contractor and student placement roles
  • Healthcare and aged care providers (AHPRA compliance)
  • Education providers and child-related employment (eg TRBWA)
  • Volunteer organisations and charities
  • Licensing and regulatory authorities for professional accreditation
  • Immigration, adoption and renting applications

 

This service cannot be used for:

  • NDIS worker screening 
  • Replacing Working with Children Checks
  •  Overseas applicants (please see AFP National Police Certificates)
  • National Security Checks
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Types of Checks

Standard NCCHC

Volunteer NCCHC

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Frequently Asked Questions

Is an NCCHC the same as an AFP National Police Certificate?

No. An NCCHC is accredited by the Australian Criminal Intelligence Commission and accepted nationwide for most employment and volunteer purposes. An AFP National Police Certificate is issued directly by the Australian Federal Police and required in specific cases (e.g. immigration, overseas employment).

I need to request a check for an employee. How does it work?

mployers can initiate an NCCHC on behalf of a candidate by following a few simple steps. First, you’ll need to submit the request through our secure portal, which will then request consent from the individual. Once submitted, AIS will verify the candidate’s identity and lodge the check via the Australian Criminal Intelligence Commission (ACIC). Results are typically returned within 24-48 hours.

If you need to screen multiple candidates or integrate with your recruitment system, we offer scalable, compliant solutions with support for bulk checks. Contact us to learn more.

 

How long does it take?

Most NCCHCs are returned within 24–48 hours. Some take longer if records need manual review by police agencies.

Yes. Consent and identity verification are always required before a check can be processed. If employers is requesting a check on behalf of someone else (candidate for employment, volunteer, student), they must provide signed informed consent. This consent means that  the applicant/candidate is aware that this check is being conducted.

Does this cover international criminal history?

No. An NCCHC only includes Australian records. AIS offers international background checks as a separate service.

What documents do I need for a NCCHC?

The application requires at least three ID documents, a completed General Consent, a completed NCCHC Application, and an Informed Consent Form (NCCHC Form).

The ID documentation must include evidence of the candidate’s full legal name and date of birth. If a photograph is not provided with the identity documents presented, a passport-style photograph certified by a person listed in Schedule 1 of the Statutory Declaration Regulations 2023 can be accepted.

Any verification blocks on identity documents (to prevent identity fraud) must be removed prior to submitting the application. 

If the government has placed a block on the identity documents following a data breach, certified copies must be provided.

Click here to view a list of accepted ID documents. If you cannot meet the ID requirements, please contact us to discuss alternative options.

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Prior to requesting your own check please confirm, prior to ordering, if our reports will be acceptable to the agency you are providing the report to.

If your criminal check is for VISA purposes, please confirm with the authorities (before you submit your application) whether a check done through a third-party company such as AIS is acceptable.

Many countries will not provide official government responses. It is your responsibility to confirm if our reports are acceptable and AIS makes no warranties of their acceptance.

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